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Continuous customer intelligence

Okendo Surveys

Collect actionable insights into customer preferences, behaviors and experiences at key moments throughout the buying journey.

Get rapid, actionable insights into your customers


Average response rate


Average completion rate


Survey Templates


In-Moment Surveys

Engage shoppers at key moments onsite with contextually relevant micro-surveys that maximize response rates and deliver hyper-relevant insights.

Contextual Targeting

Collect the most valuable and actionable insights by precisely targeting specific audiences with specific questions.

Customer Profiles

Progressively enrich customer profiles with the actionable data needed to power more personalized experiences.

“Okendo Surveys helped us accurately measure NPS® and give us the insights we need to make our products and overall experience better.”
“With Okendo Surveys, we can easily collect the market and customer research to further grow our business”
“Okendo Surveys has helped validate our assumptions of why customers abandon carts, giving us the insights we need to focus our efforts on solutions that would have the most impact.”
Powerful Research Tools

Accelerate time-to-insight with 30+ ready-to-use templates designed with best practices in mind by Okendo’s team of in-house research experts.

Actionable Analytics

Measure and optimize survey performance with start-to-finish analytics, question-level reporting and A/B testing.

Connectivity Everywhere

Integrations with 50+ commerce technologies so you can make customer data available across the technology stack when and where it's needed to deliver more personalized and frictionless customer experiences.


See Okendo In Action

Learn how 6,000+ customer-centric brands like SKIMS, Magic Spoon and Nomad use Okendo to build stronger customer relationships that accelerate growth and maximize lifetime value.