Analytics & Reporting
Your customer marketing command centre.
Track, measure, report on and optimize all aspects of your customer marketing strategy.
Email performance reports
Track all the metrics you need, including opens, clicks, review generation and UGC submission across any time period to create custom reports you can save for later.
Ratings & Reviews
Measure customer feedback at scale
Easy access to the performance questions which matter, such as:
- How many positive reviews did you generate last month?
- Was your latest product launch well received by customers?
- Did that latest tweak to the media reminder email increase UGC generation?
Answer all these questions and more with Okendo’s enterprise-level reporting suite.
Go (really) deep with attribute analysis
Cross-reference ratings & reviews data with structured attribute data to understand customer feedback across specific customer segments, product groups and time scales.
Prove your ROI
Integrate Okendo with Google Analytics Ecommerce Tracking to measure the impact of reviews and UGC on key metrics such as conversion rates and average order values.