Build customers for life

The customer marketing platform that builds connections between consumers and the brands they love.

Trusted by Shopify’s fastest growing brands.

Stronger customer relationships start here

Explore Okendo’s suite of integrated solutions that help ecommerce brands turn one-off transactions into customers for life.

Okendo Reviews

Build trust, drive conversions and acquire more qualified shoppers with the power of authentic customer-generated content.

Sell more with social proof

Showcase high-impact reviews & visual UGC at key moments throughout the buying journey.

Effortless content collection

Generate high-impact customer content using advanced automations, personalized rewards and delightful submission experiences.

Acquire more shoppers

Leverage Okendo’s official partnerships with Google, Meta, Walmart and more to extend the reach of reviews, boost brand discovery and drive more qualified shopper traffic.

Manage feedback at scale

Manage, measure and analyze customer-generated content with a powerful range of tools, controls and performance analytics.

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Okendo Surveys

Create better commerce experiences with actionable insights into customer preferences, behaviors and experiences.

Continuous customer insights

Automatically engage customers across channels with contextually relevant micro-surveys that maximize response rates and deliver continual streams of insights.

Precise audience targeting

Build data-rich customer profiles and collect hyper-relevant insights by precisely targeting specific audiences with specific questions.

Automated analysis

Spend less time trawling through data and more time actioning insights with pre-built reports, sentiment analysis and advanced data filtering.

Connectivity everywhere

Make customer data available across the technology stack when and where it’s needed to deliver more personalized, frictionless customer experiences.

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“Okendo has been stellar. Our shoppers are more likely to convert when they interact with reviews and typically spend more too. The review displays look amazing, which really helps drive engagement.”

Deven Davis,

Owner

“We saw results straight away with Okendo. Our shoppers are 4x more likely to convert after interacting with reviews.”

Rebecca Pepperell,

E-Commerce Manager

“Okendo is the cleanest display that we've used and by far the fastest in terms of onsite performance. That makes us happy.”

Roman Haviland,

Director of Owned Media

Connectivity Everywhere

Integrations with 50+ commerce technologies so you can make customer data available across the technology stack when and where it's needed to deliver more personalized and frictionless customer experiences.

See Integrations

Customer Success

We build long-term partnerships based on our ability to make you more successful. Learn more about getting started with Okendo.

1. Strategize

We’ll partner with your team to define a vision and design programs that align with your strategic goals.

2. Launch

We'll support you every step of the way to implement the Okendo features and solutions on your store: from technical support to project management, your experience will be seamless

3. Accelerate

We'll proactively monitor and fine-tune your program after going live, based on data and quick feedback loops.

4. Grow

Your program will constantly evolve with your business and the newest innovation added to our platform. Our Customer Success Managers and Support Teams will ensure you stay ahead of the curve!

Customer Stories

4.5x Amora Coffee uses Okendo Reviews t...

Amora Coffee uses Okendo Reviews to enable its community of coffee lovers to share feedback on their latest blends and collect insights into the taste preferences of individual customers.

4.5x

more likely to purchase after interacting with Okendo

2.2x

increase in AOV after interacting with Okendo

40%

increase in review generation rate

72% Feastables uses Okendo Surveys to ...

Feastables uses Okendo Surveys to monitor and measure customer loyalty. By collecting NPS scores at key moments throughout the buying journey, Feastables is able to identify key loyalty drivers and uncover at-risk customers.

72%

survey completion rate

1000's

brand promoters identified

5

key loyalty drivers uncovered

3.4x Born Primitive uses Okendo Reviews...

Born Primitive uses Okendo Reviews to build trust and drive conversions by showcasing their engaged community of athletes and gym goers using high-impact ratings, reviews and UGC.

3.4x

more likely to purchase after interacting with Okendo

75%

accelerated rate of UGC generation

60%

reduction in costs after switching to Okendo

See Okendo In Action

Learn how 6,000+ customer-centric brands like SKIMS, Magic Spoon and Nomad use Okendo to build stronger customer relationships that accelerate growth and maximize lifetime value.