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Trusted by 3,000+ of Shopify's fastest growing brands

Content Management

An extensive range of tools and controls to manage, measure and respond to customer-generated content.

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Moderation

With Okendo, you own & control all your content. Build a content policy that’s right for your brand using our range of advanced moderation controls.

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  • Review with moderation controls
  • Review with sentiment analysis
  • Review filters

Reporting

Okendo is your customer command centre where you can track, measure, report on and optimize all aspects of customer marketing.

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  • Report of email performance
  • Analysis of customer feedback
  • Analysis of ROI

Grouping

Okendo’s easy to use grouping feature makes it simple to maximize review coverage across product catalogues.

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  • Okendo Admin with Shopify collection
  • Exploded view of a group
  • Report of groups

Engagement and Support

Respond to customer feedback with public or private replies. Integrate with your helpdesk to automatically open tickets for negative reviews.

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  • Reply to a review in Okendo Admin on mobile
  • Helpdesk chat window with Zendesk, Gorgias & Kustomer logos
  • Email summary of weekly performace

Explore All Solutions

Content Generation

Capture rich and compelling customer content in the form of ratings, reviews, profiles, photos, videos, questions, answers and comments.

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Review Displays

A range of beautiful, customisable displays for showcasing your customer community at key points throughout your store.

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Multi-Channel Marketing

Extend the value of your customer content with a seamless integration into your marketing strategies and channels.

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Content Management

A range of tools and controls to manage your customer community.

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