An extensive range of tools and controls to manage, measure and respond to customer-generated content.
With Okendo, you own & control all your content. Build a content policy that’s right for your brand using our range of advanced moderation controls.
Okendo is your customer command centre where you can track, measure, report on and optimize all aspects of customer marketing.
Okendo’s easy to use grouping feature makes it simple to maximize review coverage across product catalogues.
Engagement and Support
Respond to customer feedback with public or private replies. Integrate with your helpdesk to automatically open tickets for negative reviews.
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Capture rich and compelling customer content in the form of ratings, reviews, profiles, photos, videos, questions, answers and comments.
A range of beautiful, customisable displays for showcasing your customer community at key points throughout your store.
Extend the value of your customer content with a seamless integration into your marketing strategies and channels.