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Community Management

A range of tools and controls to manage your customer community.

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Rewards Engine

Maximise review quantity and quality with coupon and loyalty incentives.

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  • Coupon code prompts in review request email and during review capture
  • Auto-generated coupon code email with coupon settings page in the background
  • Integrate with loyalty apps to offer points

Engagement & Support

Strengthen customer relationships and engage with customers

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  • Review reply in the reviews widget
  • Helpdesk integrations - zendesk and gorgias
  • Weekly digest email with new customer media, reviewers and send stats

Content Controls

Controls to ensure community content is inline with your brand requirements

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  • Okendo Admin moderation screen
  • Reviews with offensive text flagged
  • Analysis of review sentiment

Explore All Solutions

Content Generation

Capture rich and compelling customer content in the form of ratings, reviews, profiles, photos, videos, questions, answers and comments.

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Community Displays

A range of beautiful, customisable displays for showcasing your customer community at key points throughout your store.

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Multi-Channel Marketing

Extend the value of your customer content with a seamless integration into your marketing strategies and channels.

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Community Management

A range of tools and controls to manage your customer community.

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